Richard's Kitchen Store Privacy Policy

Last Updated: November 12, 2025

Richard’s Kitchen Store (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, galley.com, or interact with us through other digital channels. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information

When you interact with our site—such as by subscribing to our newsletter, submitting a contact form, or placing an order—we may collect personal information, including but not limited to:

Name
Email address
Phone number
Company name
Address
Any other information you voluntarily provide

Usage Data & Cookies

We may also collect information automatically through cookies and similar technologies. This can include your IP address, browser type, device information, and how you interact with our site. This helps us improve the user experience.

2. How We Use Your Information

We use the information we collect for purposes including:

Providing and improving our products and services
Responding to your inquiries or requests
Sending marketing communications such as newsletters, product updates, special offers, and event invitations (only if you have opted in)
Personalizing content and user experience
Processing transactions or service requests
Analyzing website traffic and user behavior

If you opt in to receive our newsletter or marketing emails, we will use your email address to send periodic communications. You may unsubscribe at any time using the link in the email or by contacting us directly.

3. Legal Basis for Processing (GDPR)

Under the GDPR, we process personal data on the following legal bases:

Consent (e.g., when you subscribe to our newsletter or marketing communications)
Legitimate interests (e.g., analyzing site usage and improving our services)
Contractual necessity (e.g., processing transactions or service requests)
Legal obligation, when applicable

We do not sell or rent your personal information. We may share your data with trusted service providers who assist us in operating our website, managing email communications, or conducting business activities, including:

Email marketing platforms (e.g., Mailchimp, Constant Contact)
Web hosting and analytics providers
Payment processors (for purchases or services)

These third parties are required to protect your information and may only use it as directed by us.

5. Data Retention

We retain your personal information only for as long as needed to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. You may request deletion of your data at any time by contacting us.

6. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have certain rights regarding your personal data:

Right to access
Right to rectification
Right to erasure (“right to be forgotten”)
Right to restrict processing
Right to data portability
Right to object to processing, including marketing
Right to withdraw consent at any time

To exercise any of these rights, please contact us at the details below.

7. Data Security

We take reasonable precautions to protect your information from unauthorized access, loss, misuse, disclosure, alteration, or destruction. However, no method of data transmission or storage is 100% secure.

8. Third-Party Links

Our website may link to third-party sites. We are not responsible for the privacy practices of these external websites. We encourage you to read their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect personal data from children. If we learn we have collected such data, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy, or wish to exercise your rights under the GDPR, you can contact us at:

Richard’s Kitchen Store

235 S Hollywood Rd.

Houma, LA 70360

Phone: (985) 868-9240

Email: onlinesales@galley.com